Privacy policy

Who we are

This website is run by Ledbury Action Group. A residents campaign group.

What personal data we collect and why we collect it

If you use our contact form or chat function, your message, name, and email address will be stored in our website database, and also be accessible to our small team. We adhere to strict internal privacy policies which comply with the GDPR.

Aside from our contact forms, we collect no personal data about you while you’re browsing the Ledbury Estate.com site.

Website analytics

We collect anonymous browsing data, to track which pages on our site are most popular, but this data does not include any personal information.

Legal basis for processing

If you use our contact form or chat function, you are consenting to the processes as described on this page. The legal basis is GDPR 6(1)(a) – Consent of the data subject.

Retention periods

If you use one of our contact forms, your message will be kept until you ask us to remove it.

Your right to access

You may contact us at any time to ask to see what personal data we hold about you. Please contact us to request this.

 

Your right to erasure

You may request that we destroy the personal data that we hold about you, provided that there is no legitimate reason for us continuing to hold it. Please contact us to request this.

Your right to complain

If you believe that we have mishandled your data, you have the right to lodge a complaint with the Information Commissioner’s Office.